Music On Hold:
How it All Began
We’ve gotten so used to hearing music when we’re put on hold during a telephone call with a business that we panic when the music stops, thinking the call has been dropped. Keenly aware of this mindset, most businesses employ music-on-hold features in their telephone systems. Who thought of this ingenious way to keep people from hanging up the phone while waiting on hold? How did Music On Hold all begin?
A Freak Happenstance
Back in 1962 an inventor named Alfred Levy discovered that a loose wire in his factory that touched a steel girder caused his phone system to pick up the transmission of a local radio station. Instantly, Levy saw the practical applications this mishap presented and patented the first Music On Hold system in 1966.
Music on Hold Buying Guide
If you are shopping for a Music on Hold system for your business, you can find the product that meets your needs online at retail sites such as KX-TD.com, one of the world’s most trusted sources of Panasonic communications equipment.
The Music On Hold w/ MP3 PBX OHP6000 Intellitouch, an affordable digital on hold option designed for use with PBX/KEY systems, features an LCD 6-line backlit display and boasts ID-3 tags with descriptive names of tracks for easy identification. It includes built-in 64MB flash memory along with an SD slot for memory expansion. This sophisticated Music-On-Hold system comes with an outstanding software package including MessageStudio, which allows you to create new on-hold audio content directly on your PC. Then all you have to do is transfer the file to the unit’s on-board memory or an SD card. You can also upload the file to a server. This system also comes pre-loaded with several files containing great sounding music mixed with intermittent "thanks for holding" messages.
The Intellitouch On Hold Plus 8000 USB music on hold unit,designed for use with all PBX and key phone systems, conveniently plays audio back from any USB flash drive. To add new audio content, just copy any MP3 file from your PC to the USB flash drive. Comes with a 128MB USB flash drive that’s preloaded with 3 hours of high-quality , fully licensed music in crisp, clean audio along with some pre-recorded messages.
The Viking Music On Hold for NON-PBX supports one or two lines and is ideal for your home or small business. Simple to set up and easy to use!
For more information on Music On Hold systems and a wide variety of Panasonic communications products, please visit KX-TD.com.
