Technical Support

FREE Panasonic Technical Support for KX-TD.com Customers!

Both dealers and consumers alike may take advantage of either Unlimited FREE Initial Remote Programming or Limited FREE Initial Technical Support. Here's how it works:

1. UNLIMITED FREE INITIAL REMOTE PROGRAMMING:

When you purchase a complete Panasonic KX-TA (has built-in RMU), KX-TDE, KX-NCP or KX-NS Telephone System or a complete KX-TVA series Voice Mail System from KX-TD.COM along with the appropriate RMUs (Remote Maintenance Units), we will provide your INITIAL programming remotely, regardless how long it takes and all at no additional charge. In most cases, the phone system and voice mail system each take us approximately 90 minutes to program. Remote Programming is by far, the fastest and most efficient solution to achieving a perfect configuration.Our RMU is also a great way to keep your investment up-to-date since we are able to update most, if not all of the firmware updates as they are released.

2. LIMITED FREE INITIAL TECHNICAL SUPPORT:
When you purchase a complete Panasonic KX-TDE, KX-NCP or KX-NS Telephone System or a complete KX-TVA series Voice Mail System from KX-TD.COM but decline the RMUs (Remote Maintenance Units), we can only assist you with Technical Support. Depending on your skill level, this could take 30 minutes or 3 hours. Since only you know your skill level, we must place a time limit of 90 minutes of FREE Technical Support, which is often the same amount of time we would have spent, had we done your programming for you - had you opted for the RMUs.

With either option, you may also purchase ongoing Technical Support, Programming Services or Reprogramming Services after the FREE Initial period expires.This gives you an inexpensive way to make modifications as your business grows.

Whether you're an experienced technician, in the field for the first time, or an end user, you can rely on KX-TD.com to guide you through your project. You're in good hands with KX-TD.com!


Our current rate for this service is only $69 per hour for customers who have purchased their telephone system or voicemail from KX-TD.com, and $99 per hour for non-KX-TD.com customers.

Technical support is used in 15-minute increments and any unused time is saved for future use.

We also offer support on the Legacy KX-TA, KX-TAW and KX-TD series phone systems and the KX-TVS series Voice Processing Systems.

Products

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Telephone Technical Support For Customers
SUPPORT-001  Extra Panasonic TECHNICAL SUPPORT for Existing Customers You may purchase ongoing programming and reprogramming after the system has been set up. This gives you an... (Read more)
Our Price:
$69.00
The Works
SUPPORT-008  Upgrade your voice processing system and telephone system to the latest revisions, including all cards and advanced security & anti-hacking programming. (Read more)
Our Price:
$999.00
Telephone Technical Support For Non-Customers
SUPPORT-002  Expert Panasonic TECHNICAL SUPPORT for Non-Customers Did you purchase your telephone system elsewhere? Are you now plagued with problems? Building a customized... (Read more)
Our Price:
$99.00
Security & Anti-Hacking Review
SUPPORT-003  We will review your voice processing system and telephone system and determine if there are any vulnerabilities in your systems. (Read more)
Our Price:
$69.00
Basic Voice Processing System Security Programming
SUPPORT-004  Basic security and anti-hacking programming. (Read more)
Our Price:
$199.00
Basic Telephone System Security Programming
SUPPORT-005  Basic security & anti-hacking programming. (Read more)
Our Price:
$199.00
Advanced Telephone System Security Programming
SUPPORT-007  Complete security and anti-hacking programming. (Read more)
Our Price:
$249.00
Advanced Voice Processing System Security Programming
SUPPORT-006  Complete security and anti-hacking programming. (Read more)
Our Price:
$249.00
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