This software comes on a USB pen. If you prefer 3.5" floppy disk, click here: Disk Version
NOTE: This software is for use in the United States, and will ONLY work with the North American Numbering Plan (1/0 + NPA-NXX-XXXX). If you are outside the US, please do NOT order this. Call Management Software now support for the KX-TDA and KX-TAW telephone systems. PanaLog Call Management Utility Software is designed to provide companies with a cost effective software tool which allows managers to:
FEATURES: - Analyze Real-Time call traffic (view calls as they are being made)
- Generate reports, search by desired criteria, generate graphs for any or all of the following:
- inbound/outbound calls
- daily, weekly, monthly, yearly calls
- individual extensions, all extensions, departments
- telephone call lengths
- average call lengths
- most frequent inbound/outbound numbers
- telephone line usage
- number of rings before call is answered
- unanswered calls
- account codes
- date/time
- inbound/outbound calls by geographic regions/converts area codes to city and state for more detailed reporting
- local, long distance, international calls
- calls over 10 minutes (may be set to desired setting)
- Caller ID* see note below
- voice mail call-out (insure employees are being notified after hours/weekends, verify after hour notification corresponds to employee time card)
- cost accounting
APPLICATIONS: - FLEXIBILITY -- view all the information, or only what you need at the moment; various summary information allows you to select what you want to analyze
- remote workstation capability
- accommodates 10-digit local dialing plan configurations
- accommodates Centrex / Plexar (dial additional "9")
- reports can be saved as a file or exported for e-mail transfer
- "Help" Menu available
- does not require user-intervention (will automatically start collecting data once installed)
- Free upgrades available
- Manufactured in the U.S.A.
OPERATING SYSTEMS:
*Note: For Caller ID, this service must be activated by your local telephone company and Caller ID card(s) must be installed into the telephone system.
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Software - Panalog Call Management (USB)
